In order to improve the service offered to customers, have been set up information points for the assistance to customer...

SINGLE TICKET FOR RAILWAY AND BUS Since December 2008, Ferrotramviaria has activated a new ticketing system that provide...

Reasons to request a refundIn the case of irregular services, due to causes of non-compliance attributable to the Ferrot...

Ferrotramviaria, thanks to fact finding investigations on a sample of travelers, has decided to improve his interest and...

The traveler holding a regular ticket is protected by insurance coverage during the travel and in railway areas where ac...

Using public transport services on the territory, the travellers are entitled to the following rights: security and tra...

Ferrotramviaria has care staff training, targeting service efficiency and satisfaction of the traveler. The selection of...

Ferrotramviaria, to meet the needs of its passengers, offers assistance services to customers with disabilities and / or...

For better and easier use of the service, in each station are exposed the timetables of the trains. During the year, is ...

Any lost property found by the Corporate Staff in stations and stops is delivered to the Station Chief.Any lost property...

The Traveler can bring free, either on the train or on the bus, the neck of a weight not exceeding 10 kg and no larger t...

In order to facilitate the passenger traffic, there was realized a lift connection that allows the rapid transit between...

The integrated single ticket for travel in Puglia, allows travelers of Puglia and Lucania in the province of Matera reac...

The Service Charter is characterized as the document that sets out the rules applied in the relations between the compan...

Safeguarding the satisfaction of the travelers, Ferrotramviaria SpA is committed to ensure the widest possible protectio...

In order to reinforcing and improving the service, Ferrotramviaria has started trade agreements and partnerships that al...